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OUR CLIENT SERVICE CHARTER

WE PROMISE TO

  • Be polite, personal and professional​

  • Listen to you carefully​

  • Communicate with you in plain English​

  • Return your call or get back to you within 24 hours​

  • Help you to understand your options

  • Make appropriate recommendations

  • Progress your case as quickly as possible

Service Charter: About

OUR FEES:

  • We offer a range of fees that are fixed, fair, transparent and inclusive of VAT

  • We will advise you of our fees and charges from the start

  • No hidden charges

  • Inclusive of all legal fees

Image by Marc Schulte
Signing a Contract

CLIENT CARE

  • We will look after your best interests

  • We will keep your business confidential

  • We will ask you to complete a feedback form at the end of your case, which will be used to help us improve our service

  • We treat all clients fairly and do not discriminate

Service Charter: Features

OUR SERVICES

Family Portrait
Preparing Jams
Gardening Together

WILLS & TRUSTS

Ensure your assets pass down to the right people.

BLOODLINE & INHERITANCE TAX PLANNING

Pass down your estate in a tax-efficient manner.

POWERS OF ATTORNEY

Make sure that the right people can manage your affairs.

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Image by National Cancer Institute
Florist Arranging Flowers

BUSINESS SUCCESSION PLANS

Pass your business to who you want, in a tax-efficient manner.

CARE FEE PLANNING

Ensure your loved ones are looked after while protecting your assets.

FUNNERAL PLANNING

Relieve your family of the emotional and financial burden.

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Service Charter: Practices
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